BPO Services |
Achieve Business Goals with BPO Services
Focused on Outstanding Result Delivery
Focused on Outstanding Result Delivery
BPO Services |
Our BPO solutions cater to specific needs and get you in an advantageous position with cost-effective solutions spanning customer care, back-office, financing & accounting and more. Achieve concrete business transformation by making us your partner in growth.
Call Center Services: Today when choices are plenty for the customers, our call center outsourcing services might just be the best decision to take. We are available for your customers 24/7 with effective and all-pervasive solutions that proved to be the make-or-break factor. Our inbound call center solutions efficiently respond to customer calls, surveys, and feedback. Our outbound solutions help to improve operational efficiencies. Our live chat and ready, prompt email support increases loyalty. Customer Lifecycle Management Services: We have proven strategies in place to ensure sales growth and customer retention. Using the right set of practices, we assess and manage customer interactions along with data related to customer life cycle. Our management strategies help to address code event related to the life cycle such as knowledge, awareness, selection, consideration, retention, purchase, and advocacy. We ensure that functions related to sales, customer service, and marketing support one another completely. These work as coherent entity during different stages of implementation. Customer Services: Customer service outsourcing India from Maxtech goes beyond the general expectation, helps to develop loyal, happy client base, and attracts the much-needed positive referrals. We provide customized customer support, order processing solutions, revenue management, and after sales services. To ensure a positive impact of your business on the related client base, we have 24/7 complaint management, grievance resolution service loyalty management, support via live chat and e-mail support. Debt Collection: Recovery of debt should not be a difficult process especially when you have the best Debt Collection Company at your service. We improve and streamline the process to reduce the financial burden and improve cash flow. This way, you will find it easier to be back on the road of profitability with our debt collection services. Our executives are specialists and deal with the circumstances with sensitivity giving import to both the customer and our clients. These, debt recovery specialists not only recover the bad debts but also make sure that the brand reputation remains intact. BPO Mortgage Solutions: Improve performance and do away with the hassles of processing, evaluating, and sifting through voluminous mortgage data. We maximize savings related to resource utilization and operational costs for organizations. Logistics Process Outsourcing (LPO): Our logistics BPO services cover ocean, road, air, and rail logistics. This proves to be the key to ensure effortless supply chain management. We assure timely delivery of the goods and happy customers through our supply chain BPO. In keeping with the needs of our customers, we have a host of services including freight invoice processing and freight bill audit on contingency basis among others. Financial & Accounting: Improve the operational and financial efficiency with our finance and accounting outsourcing solutions. We achieve this through methodical accounting, compliance with the industry regulations, and efficient management of cash flow. Ultimately, we emphasize on optimization of the key processes, reduced reconciliation, improved receivables, better collections, increased revenue cycles, and accurate reporting. Back Office Support Services: We provide a host of solutions that includes catalogue management, data management, database management, data mining, OCR services, order processing, data entry, transaction processing, document indexing, application processing, and data conversion among others as a part of our back office outsourcing services. Voluminous data keeps on collecting everyday so we want to take the pressure off from your employees through our back office BPO. Data Capture and Management: Data capture refers to extraction and identification of data from the scanned documents. Availability of error-free data helps you to make informed decisions quickly. We will capture accurate data from survey forms, bills, photographs, scanned invoices, research forms, business cards, directories, checks, and more followed by its proper management so that it becomes readily available. Data Conversion: Outsource data conversion services with us to make the most of the latest solutions and error free technology for ebook conversion to and from various formats such as ePub and fixed layout formats. Document Conversion: Outsource document conversion services to the providers that know their business as we do our XML, HTML, SGML conversion solutions are in keeping with the best industry standards. |
|